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Dental TI Blog

Investing in the Future of Dentistry: Why RPAs Are a Must-Have Technology for Every Practice.

In Dental TI's latest blog post, we introduced our subscribers to the groundbreaking technology of Robotic Process Automation (RPA). To provide our clients with the most cutting-edge solutions, we have partnered with dentalrobot, a company solely dedicated to creating RPAs specifically for dental practices since 2018. What sets dentalrobot apart is their unparalleled focus on helping dental practices achieve up to 90% end-to-end efficiency in their automated processes. This means that tasks that used to take an administrative team member 60 minutes to complete can now be done in just 6 minutes or less with the help of dentalrobot's technology. The robot takes on the bulk of the workload, with team members assisting only when necessary - such as in the event of missing data or input needed for an undefined step in the process. With in-house systems and processes being prioritized over individual team members' knowledge, the system remains operational even if a team member responsible for a specific task leaves. Any team member can quickly learn to monitor the automated systems. Imagine your practice's automated systems operating accurately, reliably, and consistently - Dental TI calls this "ARC-24/7". Discover more about RPAs and their ability to revolutionize how you handle insurance frustrations. With the tireless assistance of a robot, you can overcome any amount of red tape without eliciting a single sigh or yawn!


In today's fast-paced world, technology plays a significant role in shaping the way we work. With the rise of automation and artificial intelligence, businesses are constantly on the lookout for ways to streamline their processes and increase productivity. The dental industry is no exception. As patient demands continue to evolve, it has become increasingly important for modern dental practices to adopt innovative solutions that can help them keep up with these changes. This is where Robotic Process Automation (RPA) comes into play. RPA offers numerous benefits for dental practices looking to transform the way they work by automating repetitive tasks and freeing up staff members' time so they can focus on more value-added patient centered activities that add revenue. In this blog post, we'll explore why every modern dental practice needs an RPA strategy now more than ever and how it can revolutionize your workflow. There is no better place to start with RPAs in your practice than the automation of dental insurance processing.


Robotic Process Automation (RPA) is a technology that uses software robots or bots to automate repetitive and rule-based tasks. In the dental insurance processing industry, RPA can significantly reduce manual work, minimize errors, and improve efficiency. Specifically, RPA works by automating data entry, claims processing, eligibility verification, and payment posting. For instance, when a patient submits a claim for dental services rendered to their insurance provider via an online portal or email attachment in PDF format with relevant information such as name of dentist who provided service, date of service etc., the bot extracts this data from the document using optical character recognition (OCR) technology. The bot then verifies the patient’s eligibility status against pre-defined rules set by the insurer before submitting it for adjudication. Once approved or denied based on policy coverage terms and conditions, the bot updates the system with relevant details like copay amount due from patient if any. This entire process takes place without human intervention providing faster turnaround times while minimizing errors.


Research has shown that implementing RPA in dental insurance processing can lead to significant cost savings and improved customer satisfaction rates. According to one study conducted by Everest Group in 2019, organizations using RPA saw up to 75% reduction in manual effort required for claims processing resulting in faster turnaround times leading to higher customer satisfaction ratings. Additionally, it also observed that there was up to 95% accuracy achieved during claims adjudication which reduced instances of rework thereby improving overall operational efficiency. Dental insurance claim automation with RPAs is a game-changer for the dental industry. Studies have proven up to 45% of all work activities could be automated using existing technology.


Crafting an Effective RPA Software Implementation Strategy


Integrating RPA software into your dental practice comes with a range of benefits, but it's important to create an effective implementation strategy so your practice can get the most out of the technology. Dental TI offers on-going digital transformation expertise to help your practice meet all of your automation goals. We suggest and assist in the following:


Clearly Identify the Intelligent Automation Goal for Your Practice

If you want to make sure that you get the most out of your RPA software investment, it's essential to identify and prioritize your goals in advance. Doing this will ensure that you don't lose sight of why you're implementing RPA in the first place and what you hope to accomplish by doing so. Dental TI offers an on-going digital transformation package that can help your practice reach the goal of 90% end-to-end automation.


Assess Your Existing Technology Infrastructure

It's important to take a look at your existing technology infrastructure and determine how integrating RPA into it will affect everything from patient data management to communication between staff members. You should also consider any implications for compliance and security protocols. Dental TI's AI solutions allows for your practice to have expert guidance on everything from staff implementation to HIPPA compliance.



Bring Everyone On Board - Teamwork Makes the Dreamwork!

Once you've figured out how best to implement RPA into your dental practice, it's just as important to get everyone involved within your business on board with the plan. Make sure to provide training for those affected by the changes and ensure smooth transition processes throughout the organization.


In conclusion, the dental industry is rapidly evolving and staying ahead of the curve requires a willingness to embrace new technologies. Robotic Process Automation (RPA) is one such technology that can help modern dental practices streamline their operations, improve efficiency, reduce costs and ultimately provide better patient care. By automating repetitive tasks like appointment scheduling or insurance claim processing, staff can focus on more complex tasks that require human interaction. Investing in RPA may seem daunting at first but it's important for dentists to recognize that this technology isn't going away anytime soon. In fact, it will likely become even more prevalent as time goes on. So why not get ahead of the game now? If you're looking to transform the way you work and take your practice to the next level, consider developing an RPA strategy today! Click the button below to arrange a conversation with an expert on







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