Privacy Policy

Thank you for choosing to be part of our community at Dental Technology Integrators, Inc., doing business as Dental TI (“Dental TI,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@dentalti.com.

This privacy notice describes how we might use your information if you visit our website at https://www.dentalti.com, or otherwise engage with us — including sales, support, or marketing.

The purpose of this notice is to explain, as clearly as possible, what information we collect, how we use it, and what rights you have in relation to it. Please read it carefully.

Table of Contents

1. What Information Do We Collect?
2. How Do We Use Your Information?
3. Will Your Information Be Shared With Anyone?
4. Do We Use Cookies and Other Tracking Technologies?
5. How Long Do We Keep Your Information?
6. How Do We Keep Your Information Safe?
7. Do We Collect Information From Minors?
8. What Are Your Privacy Rights?
9. Controls for Do-Not-Track Features
10. Do California Residents Have Specific Privacy Rights?
11. Do We Make Updates to This Notice?
12. How Can You Contact Us About This Notice?

1. What Information Do We Collect?

Personal information you disclose to us

In short: we collect personal information that you voluntarily provide to us.

We collect personal information you provide when you request a quote or demo, contact support, book a consultation, or otherwise reach out through the site. Depending on the interaction, this may include: name, phone number, email address, practice name and address, job title, and the details of your inquiry.

Dental TI does not process payment card data through this website — we don’t run an online checkout. Purchases are arranged by phone or invoice with our team, so billing information is never collected or stored by the site itself.

Information automatically collected

In short: some information — like your IP address and browser characteristics — is collected automatically when you visit.

We automatically collect certain information when you visit the site, such as your IP address, browser and device type, operating system, referring URL, and the pages you view. This is used to keep the site secure and to understand, in aggregate, how it’s being used — it doesn’t identify you by name.

2. How Do We Use Your Information?

We use information to respond to your requests, operate the site and measure its use under the privacy choices described below.

We use the information we collect to:

• Respond to your inquiry. Answer questions, provide quotes, and schedule demos or consultations.
• Provide support. Troubleshoot issues and follow up on service requests.
• Keep the site secure. Detect and prevent fraud or abuse, including through Cloudflare Turnstile on our contact forms.
• Understand site usage. We measure page visits and selected actions, subject to your location, saved choices and browser privacy signals. See Section 4.
• Respond to submitted forms. We use HubSpot to route and respond to your inquiry. This does not require marketing cookies.
• Send requested email updates. When you subscribe, we send technology updates and offers through Mailchimp. You can unsubscribe using the link in any marketing email. Email subscription is separate from cookie preferences.
• Respond by text when requested. For SMS support and requested sales replies, we use your mobile number, message content and consent records to respond to the request and manage messaging preferences. Message frequency varies with your request. Message and data rates may apply. Providing a phone number through our website does not enroll you in SMS or marketing messages. See our SMS Policy.

We do not sell your personal information, and we do not use it for purposes beyond what’s described here without asking first.

3. Will Your Information Be Shared With Anyone?

In short: only with the service providers who help us run the site and respond to you, or when required by law.

We share information with:

• Service providers who process it on our behalf under contract — currently Google (Analytics), HubSpot (form handling and CRM), Intuit Mailchimp (email subscriptions and delivery), Cloudflare (hosting and security), and OpenAI (optional advertising measurement). Each only receives what’s needed to do that job.
• Legal requirements. When required by law, subpoena, or court order.
• Business transfers. If Dental TI is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction, subject to this notice.

Dental TI has not sold personal information to third parties for a business or commercial purpose in the preceding 12 months, and we will not sell it going forward.

We do not sell or share SMS opt-in data or SMS consent with third parties or affiliates for marketing or promotional purposes. If you separately opt in to Marketing tracking on this website, OpenAI may receive a browser-generated hash of contact information, including a phone number, for ad attribution as described in Section 4. This does not enroll you in SMS or authorize promotional messages. Messaging service providers may process the information needed to deliver and manage messages on our behalf; this does not authorize them to use your mobile number or consent for their own marketing.

4. Do We Use Cookies and Other Tracking Technologies?

We use necessary storage and optional analytics and marketing technologies. Open Cookie Preferences in the footer to change your choices at any time.

• Necessary. Site security, form protection and remembering your privacy choices remain available. Submitting an inquiry or subscribing to email does not require optional tracking.
• Basic analytics. Google Analytics measures public page visits and selected actions, such as enquiry and subscription requests. For visitors identified as being in the United States, basic analytics starts by default unless you have opted out. Visitors identified as being outside the United States must opt in. If we cannot determine the applicable location, analytics stays off until you opt in.
• Marketing tracking. HubSpot browsing tracking stays off until you opt in. It may associate your browsing with a contact form you submit. Handling and responding to the form itself does not require this tracking. This category also permits Google Ads and OpenAI advertising measurement. After your Marketing opt-in, OpenAI records page views and accepted sales enquiries, uses browser and ad-click identifiers, and may automatically detect supported contact information such as names, email addresses and phone numbers. OpenAI normalizes and hashes those identifiers in your browser using SHA-256 before sending the hashes for ad attribution; automatic matching does not send raw contact information. Our events opt out of future user-level personalization.

Basic analytics does not grant advertising storage or advertising data consent. These require the separate Marketing choice when ad conversion tracking is configured. Advertising personalization and Google Signals are disabled. The event parameters we supply exclude names, email addresses, phone numbers and form answers; OpenAI’s consented automatic matching handles the hashed identifiers described above separately. Selected campaign tags and OpenAI ad-click references may be remembered for this visit and attached to a sales inquiry so our team can identify its source. Page addresses sent to Analytics omit query strings and fragments; selected campaign source, medium and campaign labels are retained for attribution. Google still processes technical information needed to provide analytics, such as browser information and network requests.

We use Cloudflare’s request location information to select the initial analytics setting. The policy response does not return your IP address or location to the browser. A previous opt-out stays in effect. Global Privacy Control (GPC) disables marketing tracking and advertising data use even if a previous choice enabled it. GPC does not disable basic analytics used to measure this site through our service provider; you can turn that off separately in Cookie Preferences.

Turning optional tracking off stops further collection through our tags and removes their accessible first-party cookies. The page may reload to stop scripts already loaded. This does not delete information previously collected; contact us to request deletion where applicable. Clearing browser storage also clears your saved choice.

We embed YouTube videos in privacy-enhanced mode (youtube-nocookie.com). Playing a video connects to YouTube, which processes the request under its privacy terms.

5. How Long Do We Keep Your Information?

In short: only as long as needed for the purpose it was collected for, unless the law requires longer.

We keep personal information only as long as necessary — generally no more than two years after your last interaction with us — unless a longer period is required for legal, tax, or accounting reasons. After that, we delete or anonymize it.

6. How Do We Keep Your Information Safe?

In short: we use reasonable technical and organizational safeguards, but no system is 100% secure.

We use administrative, technical, and physical safeguards designed to protect the personal information we process, including transport encryption (HTTPS) and Cloudflare’s security layer in front of the site. No method of transmission over the internet is completely secure, so we can’t guarantee absolute security.

7. Do We Collect Information From Minors?

In short: no — we don’t knowingly collect data from anyone under 18.

This site is intended for dental practices and industry professionals, not children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us at info@dentalti.com and we’ll delete it.

8. What Are Your Privacy Rights?

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, object to or restrict certain processing, or withdraw consent at any time. To exercise any of these rights, contact us at info@dentalti.com.

Most browsers let you block or delete cookies in settings, though this may affect how parts of the site work. To opt out of interest-based advertising generally, visit http://www.aboutads.info/choices/.

9. Controls for Do-Not-Track Features

We honor Global Privacy Control (GPC) by keeping marketing tracking and advertising data use off. Basic analytics follows the location rules and your separate analytics choice described in Section 4. You can also use Cookie Preferences in the footer. We do not treat the older Do Not Track (DNT) setting as a cookie choice. These controls do not unsubscribe you from requested emails; use the unsubscribe link in those messages.

10. Do California Residents Have Specific Privacy Rights?

In short: yes — California residents have rights to know, delete, correct, and opt out under the CCPA.

If you are a California resident, the CCPA (as amended by the CPRA) gives you the right to:

• Know what personal information we’ve collected about you and why.
• Delete personal information we hold about you, subject to certain legal exceptions.
• Correct inaccurate personal information.
• Opt out of the sale or sharing of personal information — you can turn off optional tracking through Cookie Preferences, and we honor GPC. Contact us for questions about these rights.
• Non-discrimination for exercising any of these rights.

Categories of personal information we collect, per Cal. Civ. Code § 1798.140:

Category	Examples	Collected
Identifiers	Name, email, phone, mailing address, IP address	Yes
Customer records categories	Contact info, job title, practice name	Yes
Protected classifications	Gender, date of birth	No
Commercial information	Purchase history, transaction records	No — no online checkout
Internet/network activity	Browsing behavior, pages viewed	Yes, subject to the controls in Section 4
Geolocation	Approximate location from IP for security and privacy settings; analytics where enabled	Yes
Biometric information	Fingerprints, voiceprints	No
Professional/employment information	Job title, practice affiliation	Yes
Inferences	Profiles built from the above	No

To exercise any CCPA right, email info@dentalti.com or write to the address in Section 12. We’ll verify your identity before fulfilling a request, and you may designate an authorized agent to submit a request on your behalf.

11. Do We Make Updates to This Notice?

In short: yes, as needed to stay current — the date at the top will change when we do.

We may update this notice from time to time. Material changes will be reflected by an updated date at the top of this page.

12. How Can You Contact Us About This Notice?

Dental Technology Integrators, Inc. (Dental TI) 160 W Carmel Drive, Suite 222 Carmel, IN 46032 Phone: 1-800-672-5733 Email: info@dentalti.com