SMS Policy

Dental TI SMS Opt-In Policy

Company Name: Dental Technology Integrators, Inc. (“Dental TI”) Contact: support@dentalti.com | (800) 672-5733

1. Overview

This policy applies to Dental TI text replies about technical support, service coordination and sales information you request. Messages may come from our team or automated support systems, including AI-powered agents. Use only a number our team has confirmed accepts SMS.

This support program does not enroll you in marketing messages. Promotional texts require separate express written consent for that purpose. Consent is not a condition of purchase.

2. Message Frequency

Message frequency varies with the request and the follow-ups you have agreed to receive. Messages may include:

• Customer support or service follow-ups
• Confirmations or scheduling
• Information or quotes about products and services you have asked about

3. Opt-In Mechanisms

If you send Dental TI a text requesting help or information, that message authorizes replies about the request. It does not authorize ongoing recurring messages or promotions. Before ongoing support follow-ups, Dental TI must obtain your explicit verbal or written permission for that purpose and record the date, method and scope of consent.

Providing a phone number, submitting a website contact form or purchasing equipment does not by itself enroll you in SMS. Our website contact form does not currently collect SMS opt-in. Permission to receive email or to use website cookies is separate from SMS consent.

By opting in, you confirm that you are the account holder or have the authority to grant consent for the phone number provided.

4. Opting Out

You may revoke consent and stop receiving messages at any time by replying:

• STOP to unsubscribe from SMS messages
• HELP to receive assistance or contact information

After the opt-out confirmation, no further SMS messages will be sent unless you opt in again. You can also contact our team to revoke consent.

5. Message and Data Rates

Standard message and data rates may apply based on your mobile carrier plan. Dental TI is not responsible for any charges incurred by your wireless provider.

Carriers are not liable for any delayed or undelivered messages.

6. Privacy and Data Use

We use your mobile number, message content and consent records to respond to your request and manage messaging preferences. We do not sell or share mobile numbers, SMS opt-in data or consent with third parties or affiliates for marketing or promotional purposes. Messaging service providers may process information needed to deliver and manage messages on our behalf, without permission to use it for their own marketing.

See our Privacy Policy and Terms and Conditions. Dental TI support is for practice equipment and business operations. Do not send patient information, passwords or access codes by text.

7. Support

If you have questions or need help managing your SMS preferences, please contact us:

Email: support@dentalti.com Phone: (800) 672-5733

We may update this policy and its date. A policy update does not expand your SMS consent; new message purposes require separate permission.